Privacy policy

Last updated: August 23, 2026

Cairnhaus ("we", "us", or "our") operates this store and website (together with all related information, content, features, tools, products and services, the "Service") to provide our customers with a curated shopping experience. Cairnhaus is powered by Shopify, which enables us to provide the Service to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Service, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Service, you acknowledge that you have read this Privacy Policy.

Personal information we collect

When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. We collect personal information that you provide to us, such as your name, billing address, shipping address, payment information, email address, and phone number when you place an order or contact us.

We also automatically collect certain information about your interaction with the Service ("Usage Data"), such as your IP address, browser and device information, pages viewed, and the dates and times of your visits, generally through cookies, pixels, and similar technologies.

How we use your personal information

We use your personal information to: provide, maintain, and improve the Service (including processing payments, fulfilling orders, and arranging shipping); communicate with you about your order, account, or customer service requests; send you marketing communications (where you have opted in, and you can opt out at any time); screen orders for potential risk or fraud; and comply with legal obligations.

Cookies

We use cookies to power and improve the Service, including to remember your preferences and to help us understand how you use the Service. You can decline certain cookies through your browser settings or the cookie banner shown on our site; note that some parts of the Service may not function properly without them.

How we disclose personal information

We may share your personal information with third-party service providers who help us operate the Service, such as Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, and marketing or analytics providers. We share only what is necessary for these providers to perform their services. We may also disclose personal information if required to do so by law, or to protect the rights, property, or safety of Cairnhaus, our customers, or others.

We do not sell your personal information.

International transfers

We are based in Japan, and the information we collect may be processed, stored, and transferred outside of the country in which you reside, including to Japan and other countries where our service providers operate. Where required, we take steps to ensure that such transfers comply with applicable data protection laws.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port the personal information we hold about you, or to object to or restrict certain processing. If you are located in the European Economic Area, the UK, or a jurisdiction with similar laws, you may have additional rights under applicable data protection law. To exercise any of these rights, please contact us at dadaosouta@gmail.com.

Data retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's data

The Service is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page and revise the "Last updated" date above.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at dadaosouta@gmail.com.